Frequently Asked Questions

Everything you need to know about your luxury hair experience.

What type of hair quality does QVR Hair provide?

We specialize in 100% virgin human hair. Our extensions and wigs are ethically sourced, tangle-free, and can be bleached, dyed, and heat-styled just like your natural hair.

How long does shipping take?

Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-10 business days depending on your location.

Can I return or exchange my order?

Yes, we offer a 30-day return policy for items in their original, unused condition with all tags and lace intact. Due to hygiene standards, we cannot accept hair that has been worn or altered.

How do I maintain my QVR Hair extensions?

We recommend using sulfate-free shampoos and deep conditioners. Avoid excessive heat and use a wide-tooth comb starting from the ends to prevent shedding and maintain the hair's natural luster.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay for your convenience.

Do you offer wholesale opportunities?

Yes, we have a dedicated wholesale program for salon owners and stylists. Please contact our support team via the 'Contact Us' page for more information on bulk pricing.