Returns & Exchanges

At QVR Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unaltered condition. To ensure hygiene and quality standards, hair must not be cut, colored, or removed from its original packaging to be eligible for a refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and photos of the hair to verify its original condition.

• 2.
  Receive Authorization

  Once your request is reviewed, we will provide a Return Merchandise Authorization (RMA) number and the designated return shipping address.

• 3.
  Pack and Ship

  Securely pack the item in its original packaging and include the RMA note inside; please use a trackable shipping service to ensure delivery.

• 4.
  Inspection and Refund

  After our quality control team inspects the returned hair, your refund will be processed to your original payment method within 5-7 business days.